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Report limitations

What a Setly report cannot tell you.

Setly is one input into a moving decision—not a certification, safety verdict, endorsement, or substitute for the current official record.

01

Records can be incomplete

Federal and state records may be delayed, incomplete, or changed after report generation. Missing complaint information does not mean there have been no problems.

02

Registration is not service quality

A valid registration does not guarantee service quality, future conduct, legitimacy, trustworthiness, or suitability for a particular move.

03

Document analysis has limits

Scans, handwriting, formatting, and unclear contract language can lead to missed or incorrect extraction. Review and correct extracted values before relying on them.

04

Jurisdiction varies

Intrastate movers may be regulated by state or local authorities instead of the interstate sources Setly links. Setly is educational decision support, not legal advice.

05

Always verify directly

Open the linked official record, confirm the company taking payment, and obtain important answers in writing before signing or paying.

Independent by design

Movers cannot pay to change Setly’s findings.

Commercial relationships, if introduced, will be labeled and kept separate from report evidence.

Read our independence policy